Terms of Use — Cue

Effective Date: November 5, 2026

These Terms of Use ("Terms") are a binding agreement between you and LogicForge.io LLC, a limited liability company ("Cue," "we," "our," or "us") governing your use of the Cue mobile application for Android and iOS, including any updates, and any paid subscription offered through it (together, "the App").

Arbitration Notice Please read Section 17 carefully — it requires most disputes to be resolved by binding individual arbitration and limits class actions. You may opt out of arbitration within 30 days.

1. Acceptance of These Terms

By downloading, installing, or using the App, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not install or use the App, and cancel any subscription you have purchased.

2. Who May Use Cue

The App is intended for individuals aged 18 or over. By using the App you represent that you are at least 18 years old and legally able to enter into these Terms. If you are using the App on behalf of an organisation, you represent that you have authority to bind it.

3. What Cue Is — and What It Is Not

Cue is a self-directed screen time companion. You choose which apps or websites distract you, you set your own daily allowance and schedule, and Cue interrupts you with reminders, a personal video message you record yourself, and end-of-allowance lock screens.

You acknowledge and agree that:

Cue is not a medical device and is not medical advice. It is not designed, tested, or approved to diagnose, treat, cure, or prevent any condition, including any addiction, compulsion, attention, or mental health condition. It is not a substitute for professional care. If you are struggling, please speak to a qualified professional.
Cue is not a security, parental control, or supervision product. It is a voluntary self-restraint tool for your own device and your own use. It is not designed to monitor, control, or restrict another person, and you must not use it to do so without that person's full knowledge and consent.
Cue cannot guarantee that you will be blocked. Enforcement depends on operating system features that you can switch off at any time — for example by revoking Cue's Accessibility permission on Android, removing Screen Time authorisation on iOS, force-stopping the App, changing your device clock, or uninstalling the App. Operating system updates, device manufacturer customisations, battery optimisation settings, and third-party apps can also interfere with enforcement. You must not rely on Cue as your only safeguard for anything that matters.
Cue relies on your device's clock and on your own configuration. Inaccurate settings produce inaccurate limits.

4. There Is No Cue Account

The App has no sign-up, login, password, or email-based account. Everything you configure lives on your device.

Your subscription is tied instead to an anonymous App User ID generated on your device and to the Apple or Google account you purchased with. This has real consequences you should understand before subscribing:

You can restore an active subscription on a new device or after reinstalling, using the "Restore Purchases" option in the App, as long as you are signed in to the same Apple or Google account used for the purchase.
Resetting the App from within it generates a new anonymous App User ID. Your purchase remains valid, but you may need to use "Restore Purchases" to re-link it.
We cannot look up your subscription by name or email, because we hold neither. If you contact support, the App User ID shown in the App is the only reference we can work from.

5. Free Plan and Cue Pro

The App is free to download and includes a free plan. Cue Pro is an optional paid subscription that unlocks the full feature set.

At present the free plan lets you protect one app, set a daily allowance of up to 30 minutes, and use up to two 30-minute Deep Focus sessions a day; Cue Pro removes those limits. The current features of each plan, and the current price of each subscription option, are always shown inside the App before you purchase.

We may change what is included in the free plan or in Cue Pro. If a change materially reduces what your active paid subscription includes, we will give you notice before it takes effect, and you may cancel as described in Section 6.

6. Subscriptions, Billing, Renewal, and Cancellation

6.1 Where you buy and who bills you

Cue Pro is sold as an auto-renewing subscription through the Apple App Store (on iOS) or Google Play (on Android), in monthly or yearly plans. All payments are collected by Apple or Google — not by us. Your purchase is also subject to the App Store Terms of Service or the Google Play Terms of Service, as applicable.

6.2 Free trial

Where a free trial is offered, its length is shown in the App before you confirm. Unless you cancel at least 24 hours before the trial ends, the trial converts automatically into a paid subscription and your store account is charged the price shown at signup. If you purchase a subscription while a free trial is running, any unused portion of the trial is forfeited. Free trials are limited to one per person per plan and may be withdrawn or changed at any time before purchase.

6.3 Automatic renewal

Your subscription renews automatically. Unless you cancel it at least 24 hours before the end of the current period, it renews for another period of the same length, and your Apple or Google account is charged the then-current price within 24 hours before the renewal date. This continues until you cancel. Cancelling does not refund the period already in progress.

6.4 Price changes

We may change subscription prices. Apple and Google will notify you of a price increase affecting an existing subscription and, where required, obtain your consent before it applies. If you do not accept the new price, you may cancel before it takes effect.

6.5 How to cancel

You cancel through your store account, not through us:

iOS: Settings → tap your name → Subscriptions → Cue → Cancel Subscription.
Android: Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Cue → Cancel subscription.

Deleting or uninstalling the App does not cancel your subscription. You keep Pro access until the end of the period you have already paid for.

6.6 Refunds

All purchases are handled by Apple or Google, and all refunds are governed by their policies. We cannot issue, approve, or reverse a charge. Request a refund from Apple at reportaproblem.apple.com or from Google at play.google.com. Except where required by law, subscription fees are otherwise non-refundable, and there is no refund for partial periods or for periods in which you did not use the App.

6.7 Statutory cancellation rights

Nothing in this Section limits any non-waivable cancellation or withdrawal right you have under the consumer law of your country or state.

7. Device Permissions You Grant

Depending on your platform, the App asks you to grant permissions that it needs to work. You grant them voluntarily, they are explained in the App before they are requested, and you can revoke any of them at any time in your device settings — with the effect that the corresponding Cue feature stops working.

Android — Accessibility Service. Used only to detect which app is in the foreground and to check the address of the page open in your browser against the distraction list you defined, so an intervention can be shown at the right moment. It is processed on your device in real time and never stored or transmitted. See the Privacy Policy for the full description.
Android — Display Over Other Apps. Used only to show Cue's own intervention screens above the app you are in.
iOS — Screen Time / Family Controls. Used to apply the limits you set. Your selections are handled by Apple's operating system as opaque tokens; Cue never learns which apps or sites you chose.
Camera and microphone. Used only when you choose to record your personal SNAP video, which never leaves your device.
Notifications. Used for interventions, permission warnings, and messages about your own subscription status.

8. Your Content

Your name, your settings, and the SNAP video you record are yours, and they stay on your device. We do not receive them, do not store them, and claim no rights over them. You are responsible for what you record. Because your video and settings are stored only on your device, they are lost if you uninstall the App, reset the App, or lose the device, and we cannot recover them for you.

9. Acceptable Use

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use one copy of the App on a device you own or control, for your own personal, non-commercial use, in accordance with these Terms and with the usage rules of the applicable app store.

You agree not to:

copy, modify, translate, or create derivative works of the App;
reverse engineer, decompile, or disassemble the App, or attempt to derive its source code, except to the extent this restriction is unenforceable under applicable law;
rent, lease, lend, sell, sublicense, or distribute the App;
remove or alter any proprietary notices;
circumvent, disable, or interfere with the App's subscription checks, licensing, or security features, or use the App with a modified, tampered, or fraudulent purchase;
use the App to monitor or restrict another person without their knowledge and consent;
use the App in violation of any applicable law, or in any way that interferes with our systems or another user's use of the App.

10. Intellectual Property

The App, including its software, design, interface, text, graphics, and the Cue name and logo, is owned by us or our licensors and is protected by copyright, trademark, and other laws. These Terms grant you a licence to use the App, not any ownership of it. All rights not expressly granted are reserved.

11. Third-Party Services

The App relies on third-party services — including Apple, Google, Firebase, and RevenueCat — to operate, to process purchases, and to deliver notifications. Your use of those services through the App is subject to their own terms. We are not responsible for third-party services, and their availability is outside our control. Their role and the limited data involved is described in our Privacy Policy.

12. Availability, Updates, and Changes to the App

We may update, modify, suspend, or discontinue the App or any of its features at any time. Updates may be required for the App to keep working. We do not promise that the App will be available uninterrupted or error-free, or that it will be compatible with every device, operating system version, or manufacturer customisation. If we permanently discontinue the App while you hold a paid subscription, you may cancel and seek any refund from Apple or Google under their policies.

13. Termination

These Terms apply until terminated. You may terminate them at any time by cancelling your subscription and deleting the App. We may suspend or terminate your licence to use the App immediately if you materially breach these Terms — in particular Section 9. On termination, your right to use the App ends and you must delete it. Sections 3, 8, 10, and 13 through 23 survive termination.

14. Disclaimers

The App is provided "as is" and "as available," with all faults and without warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.

Without limiting the above, we do not warrant that the App will block any particular app or website, that interventions will appear at any particular moment, that usage measurements will be accurate, that the App cannot be bypassed, or that using the App will change your habits or produce any particular outcome.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

15. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, opportunity, or content, arising out of or relating to the App or these Terms, whether based in contract, tort, strict liability, or any other theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for all claims relating to the App or these Terms will not exceed the greater of (a) the total amount you paid us for the App in the twelve months before the event giving rise to the claim, or (b) twenty-five US dollars (US$25).

These limitations apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability, so parts of this Section may not apply to you. Nothing in these Terms excludes liability for fraud, or for death or personal injury caused by negligence, where such exclusion is not permitted by law.

16. Indemnification

You agree to indemnify and hold us harmless from any claim, demand, loss, or expense (including reasonable legal fees) arising from your misuse of the App, your violation of these Terms, or your violation of any law or the rights of a third party — including any use of the App to monitor or restrict another person without their consent.

17. Dispute Resolution, Arbitration, and Class Action Waiver

Please read this Section carefully. It affects your legal rights.

17.1 Informal resolution first

Before starting a formal proceeding, you agree to contact us at support [at] cuefocus [dot] app and give us 30 days to resolve the dispute informally. Most issues can be settled this way.

17.2 Binding individual arbitration

If we cannot resolve a dispute informally, you and we agree that any dispute arising out of or relating to the App or these Terms will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, rather than in court. Arbitration will take place in California, or by telephone, video, or written submission at your election. The arbitrator's decision may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

17.3 Exceptions

Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property rights.

17.4 Class action waiver

You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim must proceed in court, and the rest of this Section still applies.

17.5 Your right to opt out

You may opt out of this arbitration agreement by emailing support [at] cuefocus [dot] app with the subject line "Arbitration Opt-Out," including the App User ID shown in the App, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms, and we will not treat it as a reason to restrict your use of the App.

18. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. Subject to Section 17, you and we consent to the exclusive jurisdiction of the state and federal courts located in California. If you are a consumer resident elsewhere, you keep the benefit of any mandatory protections of the law of your country or state of residence, and nothing here deprives you of the right to bring proceedings there where the law requires it.

19. Additional Terms for Apple App Store Users

This Section applies if you obtained the App from the Apple App Store, and prevails over any conflicting term elsewhere in these Terms for such users.

Acknowledgement. These Terms are between you and us only, and not with Apple. We, not Apple, are solely responsible for the App and its content.
Scope of licence. The licence granted in Section 9 is a non-transferable licence to use the App on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
Maintenance and support. We are solely responsible for providing maintenance and support for the App as described in these Terms or as required by law. Apple has no obligation to furnish any maintenance or support.
Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.
Product claims. We, not Apple, are responsible for addressing any claims by you or a third party relating to the App or your possession and use of it, including (a) product liability claims, (b) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection, privacy, or similar legislation.
Intellectual property claims. We, not Apple, are solely responsible for the investigation, defence, settlement, and discharge of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights.
Legal compliance. You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
Developer contact. Questions, complaints, or claims about the App should be directed to LogicForge.io LLC at support [at] cuefocus [dot] app.
Third-party terms. You must comply with applicable third-party terms of agreement when using the App.
Third-party beneficiary. You acknowledge that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

20. Additional Terms for Google Play Users

This Section applies if you obtained the App from Google Play.

These Terms are between you and us only, and not with Google. Google is not a party to these Terms and is not responsible for the App.
Your use of Google Play and any purchase made through it is also subject to the Google Play Terms of Service and, for purchases, Google's payments terms.
Google has no responsibility for providing support or maintenance for the App, and no liability arising from the App.
Refunds for purchases made through Google Play are subject to Google Play's refund policies, as described in Section 6.6.
You agree to comply with, and your licence under Section 9 is limited by, the applicable Google Play usage rules.

21. Export Compliance

You agree to comply with all applicable U.S. and international export control and sanctions laws, and you represent that you will not use, export, or re-export the App in violation of them.

22. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the Effective Date at the top of this page and, where the change is material, provide notice in the App or by other reasonable means before it takes effect. Continuing to use the App after the change takes effect means you accept the updated Terms. If you do not accept them, cancel your subscription and stop using the App.

23. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the App, and supersede any prior agreement on that subject.
Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions stay in full force.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms. We may assign them to an affiliate, successor entity, or in connection with a merger, acquisition, or sale of assets.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
Headings. Headings are for convenience only and do not affect interpretation.

24. Contact

Questions about these Terms:

LogicForge.io LLC

support [at] cuefocus [dot] app